Return Policy

Unworn/unaltered merchandise with tags on may be returned for store credit ONLY within 15 days of the day you receive your package as recorded by USPS. Jewelry, shoes, accessories, and sale merchandise ARE FINAL and cannot be returned. No items may be returned that are worn, laundered or damaged.

Once we receive your return we will credit your store account.

You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable.

Need help?

Contact us at mermaids@oceansallure.com for questions related to refunds and returns.